NOTE: To order parts, you MUST HAVE the exact part number. The part numbers are found in the assembly manual for your playset. If you no longer have your assembly manual, please find your playset here and download the manual once again. Then proceed with the support process below. If you can not find your manual in the Manual Library, visit the old Adventure Playsets or Leisure Time Products sites to retrieve your manual.
We know there will be times when you need support from us. Here are a few tips that will help you get your answer and get back to the important things in life as quickly as possible. If you try them in the order listed, we think you'll be on your way in no time.
Check out our FAQ page for answers to some of our most frequently asked questions.
Review the Customer Terms and Conditions for information about shipping and handling, receipt of products, cancellation, return, refund, and replacement of parts missing or damaged during shipping.
Instruction Manuals: Click here for a list of playsets. The instruction manual (containing parts list) and the site preparation documents can be found under each playset listing.